Privacy Policy

HK EaSolv Technical Co., Limited (“EaSolv”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We are a company registered in Hong Kong.

Information we collect

• Information you provide. When you submit our contact form, we collect your name, email address, company name (optional), and the contents of your message.
• Information collected automatically. Like most websites, our hosting and form providers may collect limited technical data such as your IP address, browser type, and pages viewed, for security and to operate the site.

How we use your information

• To respond to your enquiries and communicate with you about our services.
• To provide, maintain, secure, and improve our website and services.
• To comply with our legal obligations and enforce our terms.

We do not sell your personal information.

How we share information

We share information only with service providers that help us operate the site, and only as needed to provide their service:

• Formspree processes and delivers contact-form submissions.
• Vercel hosts and serves the website.
• Our email provider delivers contact-form messages to our inbox.

We may also disclose information where required by law or to protect our rights.

International transfers

Our service providers may process data on servers located outside Hong Kong. Where this happens, we take reasonable steps to ensure your information remains protected.

Data retention

We keep contact information for as long as necessary to respond to your enquiry, to maintain our business records, and to comply with legal obligations, after which it is deleted or anonymised.

Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may object to certain processing. To make a request, contact us using the details below.

Cookies

We aim to keep the site lightweight and do not use advertising cookies. Any cookies set by our hosting or form providers are used for essential functionality and security.

Children’s privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.

Contact us

If you have any questions about this Privacy Policy, contact us at contact@easolv.com, or by post at HK EaSolv Technical Co., Limited, Unit 225-22, 2/F, Mega Cube 8, Wang Kwong Road, Kowloon Bay, Hong Kong.